For the past 5 years at WSIB, I've managed mental health and injury claims — 90+ at a time, with full decision-making autonomy. The job is getting doctors, employers, legal teams, and policy people to work together on claims that don't have easy answers. I also coach teammates on process changes and serve as an SME on how to make things run better.
On my own time, I started building AI tools to solve problems I kept running into at work. That turned into ClaimNexus, a full claims management platform using Claude API, GPT-4, and custom fine-tuned models. Then a financial analysis app, an AI agent stack, and a few other things. I have an MBA from the University at Buffalo (STEM track — Health Care Analytics, Supply Chain Analytics, Quantitative Methods) and a BA in International Political Economy from Bishop's.
Looking for AI Integration, AI Adoption, or AI Implementation roles where I can put both sides of what I do to work — remote in the US or Canada.